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Call us free on 0800 634 2030

Delivery / Returns

Mainland UK standard delivery time: 2 to 4 working days.

Mainland UK carriage charges are as follows;
Order values up to £150.00 +VAT : £9.95 +VAT
Order values £150.01 - £550.00 +VAT : 7% of order value
Order values over £550.01 +VAT : FREE OF CHARGE

Northern Ireland and Republic of Ireland carriage charges start from £19.95 +VAT
Northern Ireland and Republic of Ireland deliveries are confirmed on an individual basis, so please contact us on 0800 634 2030 with your requirements and we'll be happy to quickly come back to you with a price.

We use reputable third party couriers for all our deliveries. If your item is not in stock, we will email you to confirm estimated time of availability, and to establish how you would like to proceed.

There are very few UK locations that our couriers do not deliver to daily, but in some areas of Northern Ireland and the Scottish Highlands and Islands an additional day is likely.

All listed products and services exclude 20% VAT, and carriage charge, both of which are added to the value of your order at the checkout.

Credit card details are processed secureley via Paypal and are transmitted over a secure(SSL) link using 128-bit encryption.

 

Returns Procedure

All of our products come with a 7 day no quibble guarantee. You have the right to cancel within seven days of receipt of the goods. If you decide to cancel your order, we will refund your item in full, less a standard 10% re-stocking fee (or £20.00, whichever is the greater). Delivery costs are not refundable as these go to the courier. If the goods have not yet been despatched, you will receive a complete refund.

Returns delivery costs are the responsibility of the customer, although we can arrange this for you if required. GOODS MUST BE RETURNED IN PERFECT AS NEW CONDITION, PACKED IN THEIR ORIGINAL PACKAGING, BOXES AND BUBBLE WRAP. Once we have received them and confirmed their perfect condition, then we will refund you (less delivery costs and re-stocking fee).

BESPOKE OR CUSTOMISED GOODS that are specific to you and your specifications are non-refundable unless faulty.

Returns should be sent back to;

SnapFrameCity, c/o PDC Manchester, 129 Oldham Street, Manchester  M4 1LN

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